Click the File menu and select the Page Setup option.Open the project that you want to print.Right-click the printer and select the Printing Preferences from the pop-up menu.įrom here, we recommend that you check the documentation for your printer to locate the tab that shows the page size.On the Control Panel, double-click the Printer and Faxes option.For older versions of Windows, you may need to go to the Settings menu to locate the Control Panel option. To check the page size in the Printing Preferences: If updating the printer drivers does not resolve your issue, we recommend that you ensure the page size in the Printing Preferences match the dimensions of the project in the Page Setup.
You want to download and install the drivers with the steps provided on the manufacturer's website. Typically, these are found in either a Driver or Support section on the manufacturer's website. Even if you just recently purchased the printer or have no problems printing in other programs, we still recommend you check with the printer manufacturer's website for an update to the drivers. We recommend that the first thing you do is update the printer drivers. We have found that this is normally related to either a problem with the printer drivers or the printer paper size is set to one that does not match the Page Setup. Solution home Greeting Card Factory General Use When I go to the Print Preview, it is coming up blank.
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